This page is designed to be used live during a meet & greet. Every fresh load starts a new checklist session so you can just tap each item once you've covered it.
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Safety reminder
If anything feels unsafe, unclear, or outside your experience, do not accept the booking.
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Confirm pet name(s)
Confirm breed, age, and size
Ask about temperament
Ask about triggers or fears
Observe how the pet interacts with you
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Confirm feeding schedule
Confirm potty schedule
Confirm walk routine
Ask about sleep routine
Ask about treats and restrictions
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Ask about medications
Ask about allergies or sensitivities
Confirm vet information
Confirm emergency contact
Ask about medical or behavioral concerns
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Review entry instructions
Confirm where supplies are kept
Ask about pet-safe and off-limits areas
Confirm leash, harness, crate, or carrier location
Ask where cleaning supplies are
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Confirm how often the client wants updates
Confirm photo/video expectations
Recommend keeping communication in-app
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Confirm dates and times
Confirm service type
Confirm number of pets
Confirm any custom care instructions
Confirm pricing if needed
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Ask “Is there anything else I should know?”
Decide whether you feel comfortable accepting the booking
A meet & greet is a short visit before the booking where the sitter meets the pet and owner, reviews care instructions, and gets familiar with the home and routine. For most bookings, it should take around 15 to 30 minutes.
Meet & greets are especially helpful for house sitting, boarding, drop-in visits, dog walking, pets with medical needs, and nervous or reactive pets.
If anything feels unsafe, unclear, or outside your experience, do not accept the booking. Clear expectations at the meet & greet prevent bad bookings later.
Take notes right away, confirm any missing details in-app, and only accept the booking if you feel fully comfortable.
For most bookings, 15 to 30 minutes is enough to cover the basics, confirm care instructions, and see how the pet responds in person.
Not always, but it is strongly recommended for boarding, house sitting, drop-ins with new pets, dog walking with new clients, and any booking involving medical or behavioral needs.
Do not accept the booking. If the situation feels unsafe, unclear, or outside your experience level, it is better to decline than to force a bad fit.