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SitSignal Guides

Why you should review your sitter (and when to tip)

After a booking ends, you can leave a review and a tip. Most people skip it — but a couple of minutes helps other pet parents, recognizes great sitters, and improves the platform.

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Why reviews matter

  • Help other pet parents make informed decisions
  • Recognize sitters who deliver excellent care
  • Improve the overall quality of the platform

Detailed, honest reviews create accountability and openness in the community.

What to include

Strong reviews mention communication quality, responsiveness and punctuality, walk-tracking accuracy, how frequent and good the photo updates were, and how your pet seemed afterward. For example: “Great communication, detailed walk tracking, and lots of photos. Our dog came back happy and calm.” Concrete observations beat generic praise.

When to leave it

Aim to submit within 24–48 hours after the booking ends — timely feedback is more precise and more useful to future clients.

Should you tip?

Tipping is optional but appreciated. Consider it when your sitter exceeded expectations, updates and photos were thorough, your pet needed extra patience, the booking fell on a holiday, or you plan to rebook. 10–20% is common for exceptional work, but any amount helps.

If you had an issue

Be honest but constructive, stick to the facts, and contact support when needed. Fair criticism benefits the whole community.